The second-hand marketplace Users Voice Displeasure About Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for women's and children's garments without notifying all users about the change.
Social Media Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
